If the fixes below don’t work or if your car isn’t on the list, you’ve got other options, says Michael Crossen, Consumer Reports’ mechanic and longtime master technician. Once the system reset is complete, press the Uconnect button to exit this menu. Press and hold the Uconnect button for at least five seconds or until the display shows System Resetting. Below, you’ll find detailed instructions for resetting recent infotainment systems in most vehicles from major brands. Turn the ignition switch to the ON/RUN position. Then the experts at Consumer Reports’ Auto Test Center put their fixes to the test on our own fleet of test vehicles. In my personal experience (also a 2012 originally with the RHB) updating anything on that radio simply wasnt worth the hassle I initially put into it when trying to update the maps.We asked automakers to share the instructions they give their own dealerships and service technicians for resetting frozen infotainment systems. South Plains of Texas 2012 Jeep Grand Cherokee Limited Reply Like 1 - 9 of 9 Posts T Thunderspud You can do it yourself-and we’ll show you how. To do this, simply hold down the volume knob button for about 10 seconds, until it turns off. Kind of like hitting Ctrl-Alt-Delete or selecting “Force Quit” on a computer, a reboot or reset can stop your car’s infotainment system from acting up or even return it to factory default settings. But occasionally, the fix requires resetting or rebooting your car’s infotainment system. Sometimes fixing the problem can be as simple as unplugging your phone from the USB port and plugging it back in, or turning the car on and off again.
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